Easy Appointment Booking can send your customers text/SMS notifications to their phones when they place a booking, or as a booking reminder. This helps the customer stay informed and keep that booking top of mind with you.
Example
Your customer, Joe, books a workshop with you and they add a phone number and email. Joe can now receive an email and an SMS confirmation. They will also get notified 24 hours before their booking.
<aside> ℹ️ Easy Appointment Booking uses a central phone number for all SMS. We notify your customers that they should not reply back to this phone number.
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SMS notifications follow a pre-paid model. You load funds, and whenever we send an SMS, we deduct money from your fund balance. Load your SMS balance directly from the dashboard at $5, $10, and $20 increments.
Standard plans come with $2.50 and Pro with $5 worth of SMS already loaded!
You can load funds into your account from the Accounts tab (scroll down to the SMS Notifications section).
<aside> 💡 Each SMS is $0.05 for USA / Canada and $0.10 for all other countries.
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| Quantity | Cost |
|---|---|
| 100 SMS for USA / Canada or | |
| 50 SMS for International | $5 |
| 200 SMS for USA / Canada or | |
| 100 SMS for International | $10 |
| 400 SMS for USA / Canada or | |
| 200 SMS for International | $20 |
Many SMS providers cap message lengths to 150 characters. If your text message is greater than 150 characters, it will be sent as multiple messages, additional charges may apply for this.
Once you activate SMS for the first time, the event notifications you currently have active will also show for SMS. This can be changed by going to your Event > Notifications section to check or uncheck which notifications you wish to send. Note: you can send reminders at the interval of your choice!