A few common and quick fixes below!
- Event duration doesn't match with your Availability
- Example: 2h event duration but your availability schedule is 1h
- Example event timeslot is 9am-11am (2h duration), your available only from 9am-10am (1h duration)
- Solution: make event duration less than or equal to availability schedule
- Reduce your event timeslot to 1h, so that a 9am-10am slot is visible to your customer, or
- Increase your availability to be 9am-11am, 2h, so that this timeslot appears to your customer
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Availability of team member has not been assigned correctly
- Example: A hiking trip event was assigned to a team member who does photography
- Hiking trips are done by Joe, but you accidentally assigned it to Mary who has a completely different schedule
- Solution: Go to event, scroll to Team Members and assign the member intended for this event
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I connected my Google Calendar and now it is showing no timeslots (Pro customers only)
- Example: Your Google Calendar is connected to an Availability and blocks out the times you are busy
- Solution: Update your main calendar or change the linked calendar on your Availability to be no calendar in the dropdown
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Start and End Dates are blocking out other dates
- Example: Start and End Dates are Dec 1 & 2, while you expect to see dates for all of December
- Solution: Remove or edit the Start & End Dates (link)
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Lead time is so long that it removes dates that you expect.
- Example: Lead time set to 7 days and you expect dates to be seen for next week
- Solution: Remove or edit the lead time (link)
Note: If you can't make the calendar appear starting on a specific date, use start and end times to decide what date to start showing the event (link)